Privacy Policy
Effective Date: December 22, 2024
Last Updated: December 22, 2024
Last Updated: December 22, 2024
Ex-Im America Ltd (SimulTrayd) ("Company," "we," "our," or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy ("Policy") describes how we collect, use, share, and safeguard your personal information when you interact with our website, https://www.simultrayd.com (the "Site"), and related services.
By accessing or using our Site or services, you agree to the terms of this Policy. If you do not agree with this Policy, please refrain from using our Site or services. This Policy applies globally, including compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.
1. Information We CollectWe collect personal data to provide and improve our services, ensure legal compliance, and enhance your user experience.
1.1 Personal Information You Provide
We may collect the following information directly from you:
When you access our Site, we automatically collect technical and usage data, including:
We may receive additional information from:
2. How We Use Your InformationWe use your personal data for the following purposes:
3. Sharing Personal InformationWe respect your privacy and do not sell, rent, or lease your personal data to third parties. However, we may share information with:
4. International Data TransfersYour personal data may be transferred to and stored in countries outside of your residence, including the United States. We ensure such transfers comply with applicable data protection laws by implementing appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.
5. Your RightsDepending on your jurisdiction, you may have the following rights regarding your personal data:
5.1 GDPR Rights (European Union Users)
6. Cookies and Tracking TechnologiesWe use cookies to:
7. Data SecurityWe implement industry-standard security measures, including SSL encryption, to protect your personal data from unauthorized access or disclosure. Despite these efforts, no system can guarantee absolute security. You accept the inherent risks associated with online data transmissions.
8. Data RetentionWe retain your personal data only as long as necessary for the purposes outlined in this Policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.
9. Children’s PrivacyOur Site is not intended for children under 13 years of age. We do not knowingly collect data from children. If you believe we have collected data from a child under 13, please contact us immediately at [email protected], and we will delete the information.
10. Updates to This Privacy PolicyWe may revise this Policy to reflect changes in laws, regulations, or our practices. Significant updates will be communicated to you through prominent notices on our Site or via email.
11. Contact UsIf you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Ex-Im America Ltd (SimulTrayd)
60 E Rio Salado Pkwy, Tempe, Arizona 85281
Email: [email protected]
By accessing or using our Site or services, you agree to the terms of this Policy. If you do not agree with this Policy, please refrain from using our Site or services. This Policy applies globally, including compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.
1. Information We CollectWe collect personal data to provide and improve our services, ensure legal compliance, and enhance your user experience.
1.1 Personal Information You Provide
We may collect the following information directly from you:
- Name, mailing address, email address, phone number, employer name, and job title.
- Payment and billing details, including credit or debit card information, when you purchase our services.
- Information you provide when creating an account, submitting inquiries, or responding to surveys.
When you access our Site, we automatically collect technical and usage data, including:
- IP address, browser type, operating system, access times, referring URLs, and Site activity (e.g., pages visited).
- Information collected via cookies and similar technologies (see Section 6 for details).
We may receive additional information from:
- Social media platforms (e.g., LinkedIn), business partners, and public databases.
- Third-party analytics providers to improve our services and understand user preferences.
2. How We Use Your InformationWe use your personal data for the following purposes:
- To provide and deliver services you request, including account creation, billing, and support.
- To send important notices, updates, or changes to our services or this Policy.
- To process transactions and fulfill contractual obligations.
- To improve our Site, services, and user experience through analytics and user feedback.
- To comply with legal obligations and protect against fraud or misuse of our services.
- To send promotional offers or surveys, subject to your consent where required by law.
3. Sharing Personal InformationWe respect your privacy and do not sell, rent, or lease your personal data to third parties. However, we may share information with:
- Service Providers: Trusted third-party vendors (e.g., payment processors, hosting services) to support our operations. These vendors are bound by strict confidentiality agreements.
- Compliance Authorities: Government agencies, courts, or legal entities as required by law or to enforce our rights.
- Corporate Transactions: Entities involved in mergers, acquisitions, or sales of our business assets.
4. International Data TransfersYour personal data may be transferred to and stored in countries outside of your residence, including the United States. We ensure such transfers comply with applicable data protection laws by implementing appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.
5. Your RightsDepending on your jurisdiction, you may have the following rights regarding your personal data:
5.1 GDPR Rights (European Union Users)
- Access and Rectification: Request access to your data and correct inaccuracies.
- Data Portability: Request your data in a structured, machine-readable format.
- Erasure: Request deletion of your data under certain conditions.
- Objection and Restriction: Object to processing or request restrictions on processing.
- Right to Know: Request details about the personal data we collect, use, and share.
- Right to Delete: Request deletion of your personal data.
- Right to Opt-Out: Opt-out of the sale of personal data (note: we do not sell personal data).
6. Cookies and Tracking TechnologiesWe use cookies to:
- Personalize your experience and improve Site functionality.
- Track user activity for analytics and targeted advertising.
7. Data SecurityWe implement industry-standard security measures, including SSL encryption, to protect your personal data from unauthorized access or disclosure. Despite these efforts, no system can guarantee absolute security. You accept the inherent risks associated with online data transmissions.
8. Data RetentionWe retain your personal data only as long as necessary for the purposes outlined in this Policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.
9. Children’s PrivacyOur Site is not intended for children under 13 years of age. We do not knowingly collect data from children. If you believe we have collected data from a child under 13, please contact us immediately at [email protected], and we will delete the information.
10. Updates to This Privacy PolicyWe may revise this Policy to reflect changes in laws, regulations, or our practices. Significant updates will be communicated to you through prominent notices on our Site or via email.
11. Contact UsIf you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Ex-Im America Ltd (SimulTrayd)
60 E Rio Salado Pkwy, Tempe, Arizona 85281
Email: [email protected]